Giosha accepts returns and exchanges within 30 days of receiving the item, provided it is unused and in its original condition with all tags attached. Final Sale items are not eligible for return or exchange.

Giosha accepts all major credit cards, as well as express checkout options like Visa, Master, Amazon Pay, Apple Pay, and Shop Pay.

Once you place an order, you will receive a confirmation email with your order details. When your order ships, you will receive a separate email with tracking information. You can also log into your account to view your order details and tracking status.

If you need to change your shipping address, please contact our customer support as soon as possible. However, once the order has been processed for shipping, we may not be able to modify the address.

Yes, Giosha offers worldwide shipping to most locations. International orders are shipped via UPS within 3-5 business days. Duties and taxes are estimated and must be paid upfront at checkout.